🛡 Safe and Responsible Gaming

Responsible Gaming at cl44 — Your protection is our priority

cl44 believes gambling is a form of entertainment — but it should always be controlled and mindful. Use our responsible gaming tools and enjoy within healthy limits.

Why is responsible gaming important?

If online gambling or betting is not managed properly, it can cause mental and financial harm. cl44 always wants its players to have a safe and enjoyable experience. Responsible gaming means enjoying the experience while maintaining full control over your time and money.

We believe it is our responsibility to create a secure environment for every player. On this page you will learn how to set deposit limits, activate self-exclusion, impose time limits, and get support when needed.

Remember — responsible gaming is not a weakness; it is a smart decision. cl44 is always here for you.

Important Warning

Gambling is a form of entertainment, but it can become addictive. If you feel that your gambling is getting out of control, seek help immediately.

  • Only bet what you can afford
  • Do not bet to recover losses
  • Do not play under the influence of alcohol or medication
  • Set a budget for time and money in advance

Our Protective Tools

cl44 provides a number of effective tools to keep you safe. Use them and play responsibly.

Set Deposit Limits

Set the maximum amount you can deposit per day, per week, or per month yourself. Once a limit is set it takes effect immediately. A 24-hour waiting period applies to requests to increase a limit — so you have the chance to make an informed decision.

Set Loss Limits

Decide in advance the maximum amount you can lose over a given period. As soon as the limit is reached, the session will end automatically, removing the chance to place impulsive extra bets.

Session Time Limits

Set the maximum duration for each gaming session. Once the allotted time has passed, cl44 will remind you to take a break or will end the session automatically. Regular breaks are good for your mental wellbeing.

Time-Out Feature

You can take a temporary break of 1 day to 6 weeks whenever you like. During this time your account will be completely inactive. Once the time-out ends, you can reactivate it yourself.

Self-Exclusion

If you feel you need a longer break, choose self-exclusion. This can last from 6 months to 5 years. During this period access to your account will be completely blocked and all marketing communications will also stop.

Reality Check Notifications

Turn on pop-up notifications at set intervals to remind you how long you have been playing and how much you have won or lost. This awareness is the foundation of responsible gaming.

21+

Age Verification is Mandatory

cl44 is for players aged 21 and above only. Age is verified at registration and accounts of minors are closed immediately.

Why is confirming 21+ age important?

Gambling can have harmful effects on the mental development of minors. For this reason cl44 follows a strict age verification policy. Your account is verified using your identity document, and in any doubtful case additional documents may be requested.

  • National ID verification at registration
  • No account can be opened by anyone under 21
  • Gaming on behalf of minors is strictly prohibited
  • Family protection advice for parents and guardians
  • Contact support to report any irregularities

Signs of problem gambling

If any of the signs below appear in you or someone you know, do not delay in seeking help.

Financial Signs

  • Betting more money than you can afford
  • Repeatedly betting to try to recover lost money
  • Borrowing money or taking money from family to gamble
  • Betting with money meant for essential bills

Behavioural Signs

  • Being unable to stop playing despite repeated attempts
  • Hiding gambling from family or friends
  • Feeling irritable or restless when unable to play
  • Neglecting work or studies to focus on gaming

Psychological Signs

Gambling to relieve anxiety, depression, or loneliness; feeling guilt or shame after playing; seeing gambling as your only source of enjoyment — all of these are signals to pay attention to. Remember, acknowledging a problem is the first step toward solving it.

How to activate self-exclusion?

You can protect yourself in just a few steps:

1

Log in to your account

Access your personal account on cl44.

2

Open account settings

Go to the "Responsible Gaming" section from the "Account" menu.

3

Choose the feature

Select whichever you need — deposit limit, time-out, or self-exclusion.

4

Set the duration

Choose the period you prefer and confirm.

5

Contact the support team

If you have any difficulty, speak with our team via live chat 24/7.

Deposit and Withdrawal Limits

Financial control information at cl44:

Minimum deposit ৳500
Minimum Withdrawal ৳1,000
Withdrawal Time 30 minutes – 3 hours
Payment Method bKash, Nagad, Rocket, Bank Transfer

You can lower your personal deposit limit at any time — this change takes effect immediately. Requests to increase the limit take effect after a 24-hour cooling-off period.

Support and Resources

If you or someone you know needs help, our team is always here.

24/7 Live Chat Support

Our Bengali-speaking support team is available 24 hours a day, 7 days a week. Speak to us directly via live chat about any questions or concerns related to responsible gaming.

Email Support

For confidential assistance, email us at: [email protected] — our team will respond to your message promptly.

Self-Assessment Questionnaire

Visit our FAQ section to assess your playing habits. Stay aware of your situation and come forward for support if needed — acknowledging a problem is the path to a solution.

Golden Rules of Responsible Gaming

  • Never treat gambling as a source of income — it is entertainment only.
  • Set a budget for time and money before each session and stick to it.
  • Losing is normal — do not place extra bets trying to recover lost money.
  • Take regular breaks — at least 10-15 minutes every hour.
  • Spend time with family and friends — do not let gaming get in the way of relationships.
  • Never bet with borrowed money or emergency savings.
  • Do not play while under the influence of alcohol or medication.
  • Play only for yourself — do not make decisions under pressure or influence from others.
  • If you feel concerned, contact the cl44 support team immediately.

Our Commitment

cl44 is committed to maintaining a safe and secure gaming environment at all times. Our responsible gaming tools are completely free to use and can be activated at any time.

We believe that with the right tools and awareness, every player can play responsibly. Your information is kept secure with SSL encryption and fair play principles are always maintained.

Questions and Answers about Responsible Gaming

Find answers to the most common questions here.

You can change your deposit limit from the "Responsible Gaming" section in your account settings. Lowering the limit takes effect immediately, but a request to increase the limit comes into effect after a 24-hour cooling-off period — giving you the chance to reconsider your decision.

Yes. After activating self-exclusion, you will have the opportunity to withdraw any eligible balance remaining in your account. Contact us via live chat or email for assistance with this process. While self-exclusion is active, new deposits and bets are completely blocked.

A time-out is a temporary break (1 day to 6 weeks) after which you can reactivate your account yourself. Self-exclusion is long-term (6 months to 5 years) and cannot be removed automatically until the period expires. Self-exclusion is more effective for those experiencing serious control problems.

Start by speaking with them compassionately and raising the issue. Contact the cl44 support team — we can offer confidential advice. Encourage them to activate self-exclusion if needed. Seeking professional mental health support may also be important.

Not at all. cl44 is for players aged 21 and above only. Identity is verified at registration, and if any account is suspected of being operated by a minor, it is closed immediately. If you report such a case, we act promptly.

If you turn on reality checks, a message will appear on your screen at your chosen intervals (for example every 30 minutes or every hour) telling you how long you have been playing, how many bets you have placed, and what your net result is. This is an effective way to stay aware.

Play safely, enjoy with pleasure

All responsible gaming tools at cl44 are available free of charge. Enjoy our games and contact our support team for any questions.

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